Terms & Conditions

Siddhartha Rewards/Service is owned and operated by Siddhartha Business Group of Hospitality. Our service are limited to provide food ordering, packaging & delivering to our customers from our properties (i.e. restaurants and hotels & resorts)
Please note that at any given time and with or without notice, we may offer any kind of incentives or promotions, shorten or extend the duration of any incentive or promotion program and/or terminate or modify any incentive or promotion programs.

Pricing & Other Information

The information regarding price, product specifications and availability contained on the website solely belong to Siddhartha Business Group of Hospitality. Our prices quoted/charged on this app are generally the same as the prices charged/quoted in our restaurants at the time an order is delivered, shipped or available for pickup.

Payment & Ordering

All ordering is performed online. Buyers are usually billed directly by Siddhartha Business Group of Hospitality respective outlet and the official bill is issued in the name of PERSON who have ordered the food. For your convenience, you can pay us online via Khalti or eSewa. Or, you can pay us in advance in cash while ordering food or at the time of delivery to our delivery staff. Timely, you can also enjoy cashback offers & other facilities as per company policies.

Refund Policy

Customer Service & Satisfaction are seriously listen. For any issue regarding your food order, kindly contact us and will issue full or partial refunds as per company policies.

Property Rights Regarding This Site & Its Content

The site and its content are SBGH property and are protected by copyright, patent, trademark and other intellectual property laws. Except as expressly authorized herein, you may not reproduce, transmit, sell, display, publish, broadcast, distribute, circulate, modify, disseminate or commercially exploit this site or its content in any manner (including electronic, print or other media now known or hereafter developed) without our written consent. If you have any questions about any material posted on this site, we urge you to write to us at  feedback@siddharthahospitality.com or contact our siddharthahospitality.com to speak our representative.

Consent To The Recording Of Telephone Calls

You acknowledge that from time to time, we may record your telephone calls used for customer service and/or related purposes and to the extent that any such recording occurs involving you, you consent to such recording.