Privacy Policy

Your information collected/received during the use of our website or app is protected & shall not be published.We may use the users’ email address & mobile numbers to send occasional newsletters & updates regarding our properties. We also log & store users IP addresses, cookie information and the information about the users’ website experience, preferences & tahe pages they request.
The concept of Siddhartha Rewards/Service app is punishable. Use of our name by any third party while delivering foods is punishable.

Pricing & Other Information
The information regarding price, product specifications and availability contained on the website solely belong to Siddhartha Business Group of Hospitality. Our prices quoted/charged on this app are generally the same as the prices charged/quoted in our restaurants at the time an order is delivered, shipped or available for pickup.

Payment & Ordering
All ordering is performed online. Buyers are usually billed directly by Siddhartha Business Group of Hospitality respective outlet and the official bill is issued in the name of PERSON who have ordered the food. For your convenience, you can pay us online via Khalti or eSewa. Or, you can pay us in advance in cash while ordering food or at the time of delivery to our delivery staff. Timely, you can also enjoy cashback offers & other facilities as per company policies.

Refund Policy
Customer Service & Satisfaction are seriously listen. For any issue regarding your food order, kindly contact us and will issue full or partial refunds as per company policies.

Property Rights Regarding This Site & Its Content
The site and its content are SBGH property and are protected by copyright, patent, trademark and other intellectual property laws. Except as expressly authorized herein, you may not reproduce, transmit, sell, display, publish, broadcast, distribute, circulate, modify, disseminate or commercially exploit this site or its content in any manner (including electronic, print or other media now known or hereafter developed) without our written consent. If you have any questions about any material posted on this site, we urge you to write to us at feedback@siddharthahospitality.com or contact our siddharthahospitality.com to speak our representative.

Consent To The Recording Of Telephone Calls
You acknowledge that from time to time, we may record your telephone calls used for customer service and/or related purposes and to the extent that any such recording occurs involving you, you consent to such recording.

Terms & Conditions
Siddhartha Rewards/Service is owned and operated by Siddhartha Business Group of Hospitality. Our service are limited to provide food ordering, packaging & delivering to our customers from our properties (i.e. restaurants and hotels & resorts).
Please note that at any given time and with or without notice, we may offer any kind of incentives or promotions, shorten or extend the duration of any incentive or promotion program and/or terminate or modify any incentive or promotion programs.